Privacy Policy

The Dignified Doula respects your privacy and aims to collect only the information needed to respond to enquiries and provide doula services.

Last updated: 20 September 2026

Information we collect

When you contact The Dignified Doula through this website, you may provide your name, email address, phone number, location, partner or support person's name, estimated due date, package interest and information you choose to include in your message. Please avoid sending detailed medical information through the website enquiry form.

Why we collect it

Information submitted through the website is used to respond to your enquiry, discuss doula services, arrange contact with you and, where you choose to proceed, support the administration of those services. We do not sell your personal information.

How website enquiries are handled

The website is hosted by Netlify. Enquiry form submissions are processed through Netlify's form service and notification emails are sent to The Dignified Doula. Information may therefore be processed or stored using service providers whose systems operate outside Australia.

Sensitive and health information

Pregnancy and birth information can be sensitive. Please use the website form only for the basic information needed to make initial contact. If more detailed personal or health information is needed, Chelsea can discuss an appropriate way to provide it directly.

Access, correction and questions

You can ask what personal information The Dignified Doula holds about you, request a correction, or raise a privacy concern by emailing doula.chelseasheaffe@gmail.com. Reasonable steps will be taken to respond to privacy enquiries and concerns.

Keeping information secure

Reasonable steps are taken to protect personal information from misuse, interference, loss and unauthorised access. No internet transmission or online storage method can be guaranteed to be completely secure.

Changes to this policy

This policy may be updated when the website, service providers or information-handling practices change. The current version will be published on this page.